RUSTAMOVA SARVINOZ QODIRJON QIZI
I am a first-year student at the Faculty of Tourism, with strong communication skills and customer service experience gained as a call center operator.I am interested in the development of tourism services and hospitality management.I aim to apply my academic knowledge and further develop practical skills in the tourism industry to build a successful career in this field.
+998771881508
Education
Higher education(Incomplete)
Profi University
Tourism
Work experience
Call Center Operator
Voice Dynamic MCHJ, Tashkent
- Handled inbound calls and provided customer consultations on company services
- Resolved customer complaints and addressed inquiries
- Updated and maintained customer databases in spreadsheets and registries
- Worked with tables entered data into spreadsheets and ensured the accuracy of records
- Coordinated with various departments to ensure efficient resolution of customer issues
Interests
- Photography and videography
- Learning foreign languages
- Reading literature on tourism and management
- Marketing
- Traveling and exploring cultures
- Active lifestyle (hiking sports yoga)
About myself
I am a first-year student at the Faculty of Tourism, with strong communication skills and customer service experience gained as a call center operator.I am interested in the development of tourism services and hospitality management.I aim to apply my academic knowledge and further develop practical skills in the tourism industry to build a successful career in this field.
Work experience
Call Center Operator | From November 2023 to September 2024
Voice Dynamic MCHJ, Tashkent
- Handled inbound calls and provided customer consultations on company services
- Resolved customer complaints and addressed inquiries
- Updated and maintained customer databases in spreadsheets and registries
- Worked with tables entered data into spreadsheets and ensured the accuracy of records
- Coordinated with various departments to ensure efficient resolution of customer issues
Education
- Higher education(Incomplete): Tourism | 2027 Profi University
Skills
- Responsibility
- Finding solutions to complex problems
- Creative thinking
- Group work
- Savvy
- Openness
- Flexibility
- Creativity
- Fast decision making
Achievements
- Self-development and Language Competence